This review does not reflect the entire practice.
Alyson Feist, Dr. Bennet and the front office staff have been life-saving for me, as I am profoundly disabled, but let me emphasize - also highly educated, intelligent, and stable. I know what I am talking about when I mention a very shortened version of the gross, fully refunded conduct of a young, physician’s ASSISTANT, named Ivan, that I will likely pursue WARRANTED legal action upon now.
Most egregiously, his attempt to presume the ignorance, inferiority and easily exploitable psychiatric patient like myself, assuming a lack of knowledge nor probable punishment of his shocking violations etc
a physician assistant cannot ethically or professionally assign a psychiatric diagnosis such as Borderline Personality Disorder (BPD), especially without reviewing pt charts, without clinical justification, and without physician oversight.
Since 2017, I am a holder of a bachelor of science 4.0 gpa in neuroscience, and psychology, with a 3.8 in post-bacc biochem, as well as now a formally certified EMT/paramedic, that also attended nursing school. Wrong victim, Ivan.
I’ve been a grateful, out‑of‑pocket patient here for 14 years, spending well over $11,000.
Allyson Feist has saved my life many times.
Dr. Bennett has always been responsible and compassionate. The front desk staff has consistently treated me with respect.
This review is specifically about a newer, YOUNG, PA, (Ivan), whose conduct was so inappropriate, arbitrary, and destabilizing that it completely changed how I view this practice.
I paid $250 for what should have been a simple, supportive second opinion — a chance to get updated, informed notes to help poor Allyson continue my care without relying on a huge stack of outdated records from a physician who retired over a decade ago. I always intended to remain with Allyson. I only wanted additional clarity, not a new provider.
Instead, the appointment immediately became bizarre and hostile. He had clearly not reviewed any charts, yet within minutes he introduced an unfounded personality‑disorder narrative that has never appeared in my 14‑year record. It felt invented, arbitrary, and designed to shut me down before I could even speak.
He then made inappropriate comments about Allyson, calling her “too soft” and insisting that he was “much tougher,” as if toughness were a qualification for psychiatric care. The implication was offensive, inaccurate, and unprofessional. Allyson is not “soft” — she is educated, competent, and has provided excellent, life‑saving care for years.
Throughout the appointment, he talked over me, barked abrupt instructions, and made it nearly impossible to get a word in. When I tried to ask straightforward questions about switching from Adderall to Vyvanse and safely managing anxiety before starting an EMS career.
He either cut me off or sat in long, uncomfortable silence. Then, out of nowhere, he told me I had to “choose” between him and Allyson — something no one in this practice has ever suggested in 14 years.
The impact on me was severe. I walked in with an improving state of mind, preparing for an important opportunity the next day. Instead, I left shaken, destabilized, and triggered into a level of emotional collapse I have never experienced before. What should have been a simple, responsible step toward better‑informed care instead caused a traumatic nervous breakdown in an innocent, extremely vulnerable disabled patient who came in trying to do the right thing.
This experience also destroyed the purpose of the second opinion entirely. Instead of receiving updated, accurate notes to support Allyson’s ongoing care, I was left with nothing but confusion, distress, and a completely derailed treatment plan — all because of an appointment that should have been routine.
My concerns apply to Ivan, but the experience was serious enough that I no longer feel safe recommending this practice at all.
But my trust in Allyson, and Dr. Bennet, the practice managers will restore my shaken persistence, for a fair chance at care.